We’ve had a lot of questions recently about the difference between your factory or manufacturer’s warranty and an aftermarket extended warranty or protection plan. Here are a few things you should know.
Your factory or manufacturer’s warranty is the warranty that comes with the vehicle when it is new. Depending on the manufacturer your vehicle could have a 3-year/36,000-mile warranty and some go to 5 years/100,000 miles. When you purchase your vehicle, you need to ask when the in-service date of your warranty is. This date is the day that the warranty started, and it is not always the day that you purchase your vehicle. It could change how much time you have left. For items to be covered only a dealership can perform the work. The warranty is transferable if you sell your vehicle while it is still covered.
For your aftermarket extended warranty or protection plan a dealership or independent shop may perform the work. This coverage depends on which package you purchased and most of them will have a deductible. If you are purchasing an extended warranty or protection plan we recommend purchasing one that has the most coverage. This may or may not be transferrable depending on your policy. You should call about transferring coverage and get it in writing any information they give you.
If your vehicle is still under the factory warranty, then you need to see if your issue is covered by that warranty first. If it is not, then you should call your extended warranty/protection plan for coverage. Your extended warranty/protection plan will not cover anything that is covered by the factory warranty.
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